Frequently Asked Questions

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Getting started

Why Makia The Baby Journal?

Makia The Baby Journal is a fuss-free baby book for busy parents. Start with the Baby Bump Journal during pregnancy. Then capture life with your baby in the First Year Journal after birth.

Add photos and short entries from your phone. Guided prompts help you know what to write, from big firsts to little moments. There’s no need to keep up each day. You can catch up when you have time.

Keep your journal online or download a copy. Want a book to hold and look back through? You can order a linen hardcover filled with your photos and stories.

Which journal should I choose?

Choose the Baby Bump Journal to save stories and photos from your pregnancy. Choose the First Year Journal to record your baby’s life from birth.

How does it work?

Choose your journal and sign up. Then add your baby’s name, or a nickname for your bump. If your baby has been born, add their date of birth.

Add photos, fill in journal pages, jot down thoughts or write a letter to your baby. You can add a journal for another child in the same account.

Makia works in your phone’s browser. There’s no app to download. You can add a link to your home screen for quick access.

Explore our journals or start your baby journal.

Can I make a journal for more than one baby?

Yes. You can make a journal for each baby in the same account. Each journal holds that baby’s photos, stories and milestones.

Is Makia for all kinds of families?

Yes. Makia is for all kinds of families, including LGBTQ+ families, single parents and the people who help raise your child.

What device do I need?

You can use Makia in a web browser on your phone, tablet or computer.

Costs

How much does it cost and what do I get?

Start with a 14-day free trial. All prices are in Australian dollars (A$).

The Digital journal works on your phone, tablet or computer. You also get a PDF copy of your journal.

Want a hardcover book too? Save with a pre-order. You pay for the Digital journal and the book at the start. This is usually when your free trial ends.

We print your book after you finish your journal and place your print order. You can also buy the book later at the full price.

Learn more about our hardcover books.

The Baby Bump

Product Price
Digital Journal access + PDF A$60
Hardcover, pre-order A$154
Hardcover, ordered later A$197
Total with pre-order Digital + hardcover A$214 Save A$43
Total when ordered later Digital + hardcover A$257

The First Year

Product Price
Digital Journal access + PDF A$100
Hardcover, pre-order A$203
Hardcover, ordered later A$256
Total with pre-order Digital + hardcover A$303 Save A$53
Total when ordered later Digital + hardcover A$356

Books and delivery

What is the printed book like?

Your photos and stories become a linen hardcover book to hold and look back through. We use six-colour printers and 170 GSM satin paper to print your journal.

How big is the printed book?

Our printed books are A4 size: 297mm wide and 210mm high. Each book has a linen hardcover and 170 GSM satin paper.

Can I use Makia in my country?

Yes. You can use our digital journals anywhere in the world. Printed books ship free within Australia and New Zealand. Shipping to other countries costs extra.

How much does shipping cost?

Shipping is free within Australia and New Zealand. For other countries, the cost depends on where you live. You’ll see the total at checkout before you place your order.

What are the delivery times?

Production time can take up to 14 days. Delivery time is in addition to production time and is dependent on Australia Post. Allow 3-5 days for non metropolitan and remote locations.

Once dispatched, you will receive an email with your tracking number. Use this to search the status of your order on the Australia Post website.

Your account and help

How long does my account stay active?

During your free trial, your account stays active while you use it. If you don’t use a trial account for three months, we close it.

When you purchase a journal, you have 18 months of access from the day you purchase it. Download your PDF to keep your journal for good.

What if I spot a mistake in my printed book?

First, check the design in your digital copy or in Makia. If the printed book matches that design, we can’t replace it for free.

If your account is still open, make a copy of your design in Makia. Fix the mistakes, then place a new print order.

You can preview your journal and make changes before you download it or order a printed book.

Need help with your design or account? Contact our team.

What if there is a problem with the printing?

If the print quality does not look right, contact our team. We’ll work with you to help.

Do I need to return my book?

If you’re not happy with your book, contact our team. We’ll work with you to help sort it out.

Each book is made to order, so you rarely need to send it back. Take a photo of the problem and contact us to ask about a reprint.

Refunds

We will repair or reprint any products with manufacturing faults, within standard production time. If we are unable to produce your product to a satisfactory standard we will process a refund for you. Orders with design, content or layout errors will not be replaced or refunded.

Should you have concerns about your product please contact our team right away.

30 Day Money Back Guarantee

Love it or your money back!

We know you will like Makia Journals, but if you don't, we promise to refund you. Email info@makiajournal.com within 30 days of your purchase and tell us why you didn't like our Journals.

Get in touch

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